Home / Customers / Claims / Minimize Your Loss

Minimize Your Loss

In many situations, there are steps you can take to help minimize the damage to your home and belongings, and to help prevent further harm to your property.

Tips to Minimize Damage or Loss

Choose your situation for the steps that can limit further damage.

Do not attempt any of the following actions unless they can be done safely.

Fire Losses

What to do after a fire

For light to moderate fire damage:

Turn off the circuit breakers which control the damaged area.
Pick up debris and set aside for the claims adjuster to inspect.
Do not try to clean smoke or soot from your furniture, as professional cleaning is recommended.
After a major fire, the home should be boarded up as securely as possible.

Wind & Rain Losses

What to do after wind or rain damage

Move valuables and electronics away from water-damaged areas and place buckets under active leaks.
Cover broken windows, damaged doors, or roof openings with tarps or plywood.
Document all damage with photos before cleanup and set aside debris for the claims adjuster.
Do not use electrical outlets or appliances in water-affected areas until inspected by a licensed electrician.

PIPE BREAK LOSSES

What to do after a pipe break

Shut off the main water supply valve immediately.
Open windows and doors to promote air circulation and reduce moisture buildup.
Remove standing water as quickly as possible to minimize the risk of mold growth.
Contact a licensed plumber before attempting repairs and save damaged materials for the claims adjuster.

Theft Losses

What to do after a theft

Contact law enforcement immediately and obtain a copy of the police report for your claim.
Do not touch or clean up anything until police have completed their investigation.
Document all missing or damaged items with photos and compile receipts or serial numbers as proof of ownership.
Secure any broken windows, doors, or entry points until permanent repairs are made.

Vehicle Losses

What to do after vehicle damage

Contact law enforcement immediately and obtain a copy of the police report for your claim.
Avoid areas of structural damage until inspected by a professional, as the structure may be unstable.
Cover any openings caused by the impact with tarps or plywood.
Document all damage with photos and set aside debris for the claims adjuster.